MACKENZIE HOTELS COVID 19 UPDATE

In line with Government’s guidelines Mackenzie Hotels is closed until 4th July 2020.  We are accepting bookings online from 4th July 2020 onward, and want to reassure all guests that we have social distancing measures in place for all our loyal customers, local community and visitors, and all of our staff to stay safe at this challenging time.  
 
RESERVATIONS & CANCELLATION POLICY UPDATE
If you would like to make a future booking, please be rest assured that we have updated our cancellation policy on all our online rates to allow you to book with ease, with no deposit required and you can cancel or amend up to 24hrs prior to arrival with no charge.  
 
This closure has obviously affect all our our reservations and events made in the immediate future. For all non-refundable deposits paid, and anyone paid in advance, we are happy to transfer all monies paid towards a future booking (within 12 months of the original booking date).  We will, of course, offer the best rate available at that time.   If you have any queries please email the relevant Hotel.  Once we are permitted to reopen, we will of course be in touch to rearrange your booking.  
 
Please click here for our full up to date Terms and Conditions of booking.
 
Thank you for your understanding and patience at this difficult time.  We look forward to seeing you on the other side…stay safe.
 
Marc and Liz Mackenzie
and the Sea Marge, Dales Country House and Links Country Park Teams 
 
Last updated: 11.05.20

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